Insurance & Superbills at Qi Society
(Everything you need to know about acupuncture and your insurance coverage)
Can I Use My HSA or FSA?
Yes, in most cases. The IRS generally treats acupuncture as a qualified medical expense when it is used to treat, manage, or prevent a specific condition, rather than purely for general wellness. We accept HSA and FSA payment directly at the time of your appointment, no reimbursement process required.
A couple of things to know:
Some HSA and FSA administrators request a Letter of Medical Necessity, especially if your plan is strict about distinguishing medical treatment from wellness spending. If yours does, let us know and we can help you get what you need
Your superbill already includes the diagnosis codes that support medical necessity, which can strengthen your case if your administrator asks questions
A Friendly Year End Reminder for FSA Holders
If you have a Flexible Spending Account, most plans require you to use those funds by the end of the calendar year or lose them, unless your employer offers a grace period into the new year or a small carryover. HSA funds, by contrast, always roll over, so there is no rush there. If you have unused FSA dollars sitting untouched, this is a great time to put them toward a treatment plan or package.
What Is a Superbill?
Even though we are out of network, many patients still get a meaningful portion of their treatment reimbursed using their out of network benefits, and a superbill is how.
Upon request, at the end of each month, Dr. Alexia generates a superbill for you through our patient portal. A superbill is an itemized receipt that includes:
The procedural codes for the treatments you received
The diagnosis codes relevant to your care
Dr. Alexia's National Provider Identification (NPI) number
Her professional license information
What Do I Do With My Superbill?
Submit it directly to your insurance company, usually through their member portal. Your plan will process it as an out of network claim and reimburse you directly, based on your specific benefits.
Do You Take My Insurance?
Qi Society is an out of network, cash pay clinic. We do not bill insurance companies directly, which lets us keep full control over your treatment plan, offer evening appointments, and provide options like Signature Supportive Care Sessions that most insurance would not cover anyway.
Which Insurance Companies Cover Acupuncture?
Coverage for acupuncture is improving nationally, but it still depends entirely on your specific employer plan, not just which company issues your card. A few names come up often for patients who have found coverage:
Blue Cross Blue Shield of Massachusetts
Harvard Pilgrim and Tufts Health Plan (now both part of Point32Health)
Aetna
Cigna
UnitedHealthcare
None of these guarantee coverage. One employer's plan might include acupuncture and another might not. The best way to know for certain is to call the number on the back of your card and ask specifically about your out of network acupuncture benefit.
Which Path Fits You?
I have an HSA or FSA and want an easy way to pay
Perfect. This is a very simple process. We accept HSA and FSA cards directly at our online checkout or in person. No extra paperwork or reimbursement process.
I want to submit for reimbursement using a superbill
Great! Book your session and we will provide everything you need to submit to your insurance company for out of network reimbursement after your visit.
I just want to use my insurance card and pay a copay
Qi Society is not what you're looking for. We are an out of network, cash pay clinic, which means there is no copay option here. If a simple insurance copay is what you need, we recommend searching your insurance company's provider directory for an in network acupuncturist near you.